Lisa Ryan, CSP, is a Certified Speaking Professional with more than 20 years of experience in marketing, training, and sales. She has worked in a variety of industries, including manufacturing, healthcare, and executive recruiting. She is President and Founder of Grategy®, a Cleveland-based firm specializing in employee engagement, retention, and recognition using gratitude strategies (Grategies) for personal and professional development. Lisa’s work experience and research into employee engagement and cultural transformation give her a unique perspective for retaining top talent. Her quick wit, sense of humor, and entertaining programs keep her clients coming back for more. As the author of eleven books, including “Thank You Very Much: Gratitude Strategies to Create a Workplace Culture that ROCKS,” Lisa offers many additional resources to keep the conversations going after her programs. She is the host of the Manufacturers’ Network Podcast and can also be seen twice monthly on the Elevate Your Engagement Levels – What You Need to Know TV show on the Elite Experts Network. An active member of The National Speakers Association, Lisa has been featured in Speaker Magazine as an expert advisor, writes articles for several association newsletters and online publications, and regularly speaks for national and international association conferences.